Smiston Communications, (Toronto) Inc.

Succession IP Phones Wireless LAN Contact Centre Business Communications Manager

Meridian Option 11C
Meridian Option 51C and 81C

The M1 series is a powerful PBX designed to meet the needs of businesses with over 100 employees and multiple locations requiring seamless integration.

Supporting up to 700 lines within single to multi-site businesses, the Meridian Option 11C is a small yet powerful system that maintains the same features as the larger Meridian 1 systems, including digital telephones, in-building wireless communications, voice messaging, call center, PC-based system management and multimedia applications.

Download software over the internet // Get a host of IP and remote capabilities // Reduce operating costs with the latest Meridian integrated applications, such as Meridian Integrated Recorded Announcement, Meridian Integrated Personal Call Director, and Meridian Integrated Conference Bridge.

What can be integrated with Option 11C?

Enhance the communication among your employees, improving productivity company-wide
Choose from a wide variety of telephones to match the specific needs of each employee

Be mobile while you are throughout the workplace
Be provided with all the features and functionality of your desk telephone on pocket size Portable Telephones.

Efficient message management -- personal and professional attention to everyone who contacts your company - whether by phone or by fax

Efficient distribution of incoming calls through Meridian Automatic Call Distribution (ACD)
More effective management through Meridian MAX IPE
Take an in-depth took at your call center, including queues, agent group and individual agent statistics with a comprehensive set of management tools
CCR Link Module provides specialized call routing through Meridian Customer Controlled Routing (CCR)

Option 11C with its increased processing power presents a very strong networking capacity that can fully take advantage of networking capabilities.

With the Meridian 1 Option 51C and 81C, mid-size to large enterprises from 30 to 10,000 users are provided with advanced voice features, frame/cell WAN access and Computer/Telephony Integration, sophisticated information services for applications, and a return on your investment. Not only does one meet their specific communication requirements, but also they gain great flexibility and cost savings.

Built on a foundation of state-of-the-art digital switching equipment and software stored program control
Improve customer service through sophisticated messaging, call center, and computer telephony integration
Mobility and wireless technologies for "anywhere, anytime" information access
Asynchronous Transfer Mode (ATM) technology to support WAN bandwidth consolidation, transport and delivery of multimedia communications
Add lines and applications as your business grows or your needs change
Increase and improve productivity and time management through the software features on Meridian 1 - tailor the system software to your day-to-day operations and applications

Meridian 1 Communications Systems

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For more information, please e-mail us at infotoronto@smiston.com.