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Direct Call Centre Solutions
A contact centre solution that integrates Symposium applications into a single streamlined offering. Business Communications Manager has three feature-rich Call Center solutions: Basic Call Center, Professional Call Center, and Multimedia Call Center. Nortel Networks comprehensive Symposium solutions create versatile, end-to-end customer contact centers that deliver complete, seamless customer experiences. Companies can start modestly with a single center or ambitiously with a global, multimedia center with thousands of representatives. Nortel Networks Interactive Voice Response Computer Telephony Integration (IVR-CTI) Portfolio provides a suite of native CTI Interfaces. Nortel Networks Multimedia Communications portfolio includes carrier-hosted and enterprise multimedia services solutions that unleash communications simplicity and productivity for enterprise and residential subscribers. 
NORTEL NETWORKS WEBSITE © Nortel Networks Limited 1999-2006 For more information, please e-mail us at infotoronto@smiston.com. 
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