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Business Communications Manager
Business Communications Manager 50
 By integrating your voice and data networks into a single, powerful unified network, Nortel Networks' Business Communication Manager delivers unified messaging, multimedia call center and wireless e-mobility capabilities in one single application, in turn providing mobile flexibility.
Geared towards small and medium-sized businesses and branch offices, it is the only industry-wide converged voice/data solution, providing customers a choice of either an IP-enabled or pure-IP strategy. Applications are pre-installed and your BCM network can be configured and administered from a single location using a simple web browser.
- IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.
- Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.
- Call Center Applications combine the reach of the Web with personalized agent interaction and customer support.
- Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.
- Hybrid Environment leverages existing investments in Meridian, Norstar and Succession 1000 systems, offering a future-proof migration strategy.
- Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.
- Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year.
- Centralized Voice Mail and Management The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.
Serving small to medium sized businesses with 3 to 20 stations, but scalable to serve more than 40, the Business Communications Manager 50 is an all-in-one affordable platform for converged voice and data communications. With the BCM50, small sites can now benefit from convergence capabilities that were once only available to larger organizations.
- Focused on the smaller site: Optimized for < 20 market segment, takes up less space.
- Extends convergence to small business: Effective as a traditional voice system, VoIP for those who are ready for it, Complete suite of applications
- Customer value from end to end: Installation simplicity, Management simplicity and Reliability
- More than 200 + Telephony features: One of the industry's largest portfolios
- Voice Messaging: The BCM50 provides 100 hours of message storage
- Automated Attendant: Answers your calls 24 hours a day and routes calls to the right people, voice mailboxes or departments according to time of day, day of week, holiday schedule and calling line ID
- Unified Messaging: Converges voice, fax and email messages onto users’ PCs or laptops, to be managed by one standard application
- Convergence of Services over IP: Supports powerful new e-business applications, extends network services and eliminates toll charges
- Universal Internet Access: Gives authorized users access to the Intranet or the Internet with security features included, providing safe interactivity
- Call Centre: Distribute incoming calls and create various call centers
- Computer Telephony Integration (CTI): Enables you to use third-party, PC-based applications to control telephone services, such as a click-to-call company directory or automatic screen “pops” of a customer’s account status alongside a customer’s call
View the Business Communications Manager Flash Demo
 Business Communications Manager Brochure
Business Communications Manager - Voice Messaging
Business Communications Manager 50 Product Brief
Business Communications Manager 50 Technical Specifications
NORTEL NETWORKS WEBSITE
© Nortel Networks Limited 1999-2006
For more information, please e-mail us at infotoronto@smiston.com.
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